Vercentlabs

Revenue module

SALES / MODULE

Sales

A GST-aware quotation is accepted publicly with a typed signature, converts to an order with a real-time credit check, and hands off to Accounting through an idempotent, auditable request.

Primary sequence

Quote to Confirmed Order

  1. 01

    Price

    The price-list/rule/override waterfall and GST split are applied automatically.

  2. 02

    Approve

    Discounts above a configured threshold route to approval instead of auto-clearing.

  3. 03

    Send for public acceptance

    A hashed, single-use link lets the customer view and accept without an account.

  4. 04

    Customer accepts

    Acceptance is captured with a typed digital signature.

SalesShared data model · structured controls · connected workflow

What it is

The Vercentlabs Sales module is the quote-to-cash engine — it turns a priced, tax-compliant, versioned quotation into a credit-checked order with an auditable handoff to Accounting, including a public link the customer can accept without logging in.

Module atlas / operating conditions

Why Sales becomes difficult in fragments

01

Manual, error-prone tax-aware pricing

Pricing a quotation with the right discount and the right GST split by hand invites mistakes that surface at invoicing, not before.

02

Untracked quotation revisions

A customer negotiates a quote over email and nobody can say which version they actually agreed to.

03

Orders that exceed customer credit

An order gets confirmed and shipped before anyone checks whether the customer is already over their credit limit.

04

No clean order-to-fulfillment link

Sales, warehouse, and finance each keep their own record of what was actually ordered, and the three drift apart.

Operating outcomes

What changes when Sales shares one system of record

OUT / 01

Consistent, compliant pricing

A price-list-to-rule-to-override waterfall applies discounts and GST splits the same way every time.

OUT / 02

A defensible record of what was agreed

Quotation versions are diffed and tracked, and public acceptance is captured with a typed signature.

OUT / 03

No surprise credit exposure

Order confirmation is checked against the customer's real-time credit exposure before it's allowed to proceed.

OUT / 04

One auditable handoff to finance

The order-to-invoice request is idempotency-keyed, so it can't create a duplicate invoice on retry.

Capability architecture

The module, decomposed by operating capability.

5 capability groups organised by the way the product works, not as a flat marketing feature wall.

01

Quotation pricing & tax engine

How a quotation gets its price and tax figures — automatically, not by memory.

  1. 01Price-list-to-pricing-rule-to-override waterfall
  2. 02Automatic CGST/SGST vs. IGST split by state
  3. 03Margin redaction for roles that shouldn't see cost
02

Quotation governance & approvals

Discounts and terms that cross a threshold don't just go out the door.

  1. 01Threshold-based auto-approval vs. approval-request routing
  2. 02Version diffing across quotation revisions
03

Order lifecycle & credit control

From an accepted quote to a confirmed, shippable order.

  1. 01Idempotent quote-to-order promotion
  2. 02Advisory-locked customer credit-exposure check at confirmation
  3. 03Holds, controlled amendment, and return requests
04

Fulfillment / invoice handoff

The auditable bridge from a confirmed order to a posted Accounting invoice.

  1. 01Idempotency-keyed invoice-request objects that can't double-post on retry
05

Public quote acceptance

A customer can accept or reject a quotation without a login.

  1. 01SHA-256-hashed, single-use share tokens
  2. 02View tracking on the public link
  3. 03Typed-signature accept/reject
RUNBOOK / 01

Primary operating sequence

A transaction-level view of how work progresses through Sales.

See it work

Quote to Confirmed Order

The ordered process a real Sales workflow follows inside Vercentlabs.

Trigger

A quotation is created from a won CRM opportunity or directly by a sales rep.

  1. Price

    The price-list/rule/override waterfall and GST split are applied automatically.

  2. Approve

    Discounts above a configured threshold route to approval instead of auto-clearing.

  3. Send for public acceptance

    A hashed, single-use link lets the customer view and accept without an account.

  4. Customer accepts

    Acceptance is captured with a typed digital signature.

  5. Convert to order

    Conversion is idempotent — retrying it can't create a duplicate order.

  6. Credit check at confirmation

    The order is checked against real-time aggregated customer credit exposure under an advisory lock before it's confirmed.

A

Approvals

  1. 01Discounts above a configured threshold require approval before the quotation can be sent.
B

Automated actions

  1. 01Tax calculation
  2. 02Threshold-based approval routing
  3. 03Credit-exposure check
  4. 04Auto-cancel of pending approvals on quote revision

Connected modules in this workflow

CRMAccountingStock

Outcome

A confirmed order within the customer's credit limit, ready for fulfillment, with an idempotent invoice request queued for Accounting.

Operational proof

Sales, documented as an operating system.

01

Capability architecture

5 groups

Grouped by how the module is actually structured.

02

Primary operating sequence

Quote to Confirmed Order

Rendered above as an ordered process rather than a feature collage.

03

Connected system

3 modules

Adjacent modules are linked through the operating model on this page.

04

Business outcome

Consistent, compliant pricing

A price-list-to-rule-to-override waterfall applies discounts and GST splits the same way every time.

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System map

Sales does not operate alone.

The handoffs below are part of the operating model, not decorative cross-sells.

01CRM

Quotations are sourced from won CRM opportunities, and order confirmation writes the win back to CRM.

02Accounting

A confirmed order generates an invoice request through an idempotency-keyed, auditable handoff.

03Stock

Order lines carry a warehouse reference for the fulfillment team, though standard order fulfillment does not yet post an automatic stock deduction — see the Stock module page.

Output register

What Sales tells operators and managers

R01Quotation conversion

Quote-to-order conversion rate by rep and product line

Audience / Sales managers

R02Order intake

New order volume and value over time

Audience / Sales leadership, finance

R03Expiring quotations

Quotes approaching their validity deadline

Audience / Sales reps

R04Pending approvals

Discounts and terms waiting on sign-off

Audience / Sales ops, finance approvers

R05Billing readiness and margin

Orders ready to invoice and their margin

Audience / Finance, sales leadership

Rule register

What the module can run on its own

A1
Threshold-driven approval branching

Only discounts and terms that cross a configured threshold need a human sign-off.

A2
Auto-cancel on revision

Revising a quotation automatically cancels any pending approval on the prior version, so approvers never sign off on stale terms.

A3
Document event trail

Every action on a quotation or order writes a row to the sales document event log.

Control register

How Sales stays governed

Module-specific controls shown separately from the platform-wide security architecture.

C1
15+ granular sales permissions

Enforced at the service layer, not just hidden in the UI.

C2
Uniform margin redaction

Cost and margin figures are hidden from roles that shouldn't see them, consistently across every view.

C3
Immutable event trail

Every state change on a quotation or order is logged and cannot be edited after the fact.

ROLLOUT / MODULE

What to plan before going live.

  1. 01

    Price lists, pricing rules, and approval thresholds are configured to match your actual commercial policy.

  2. 02

    GST registration details and state-wise tax rules are set up per company/branch.

  3. 03

    Customer credit limits are migrated in before go-live so the credit check has real data to check against.

  4. 04

    Existing open quotations and orders are migrated and reconciled, not re-entered.

Buyer questions

Questions teams ask about Sales

Can a customer accept a quotation without creating an account?

Yes — quotations are sent as a hashed, single-use public link, and the customer accepts or rejects with a typed digital signature, no login required.

What stops an order from shipping to a customer over their credit limit?

Order confirmation runs a real-time, advisory-locked check against the customer's aggregated credit exposure before the order can be confirmed.

Does confirming a Sales order automatically deduct stock?

Not today — order lines carry a warehouse reference, but standard Sales-order fulfillment does not yet post an automatic stock movement. Manufacturing and Point of Sale do post real stock movements; see the Stock module page for the honest current state.

MODULE / SALES / LIVE SESSION

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